1. Introduction
These Terms & Conditions govern your access to and use of all content, services, and features offered by Vincent View (“we”, “our”, or “the museum”) through our digital platforms and physical premises. By visiting our website, contacting us, or participating in any museum-related activity, you agree to comply with these Terms in full.
If you do not accept any part of these Terms, please refrain from using our services or website.
2. Access and Use
You are granted limited, non-exclusive, and revocable permission to use our website and digital content for personal, non-commercial purposes. All materials—including text, images, logos, and digital assets—remain the intellectual property of Vincent View or its licensed partners, unless otherwise stated.
You agree not to:
Reproduce, distribute, or publish content without written permission
Attempt unauthorized access to any part of our system
Use our platform in a way that may harm its functionality or availability
We reserve the right to suspend or terminate access to users who violate these rules or disrupt services.
3. Ticketing and Reservations
All museum entries, group bookings, and guided tour arrangements must be made through approved channels. This may include:
On-site purchases at the museum entrance
Online booking systems (when available)
Direct contact via email or phone
Payment terms, cancellation windows, and refund conditions are outlined separately in our Return and Refund Policy. We recommend reviewing those details before confirming any reservation.
Vincent View reserves the right to adjust opening hours, pricing, and exhibit availability based on operational needs or external circumstances.
4. Visitor Conduct
All visitors are expected to follow guidelines posted at the museum and communicated by staff. This includes:
Respect for exhibited artworks and installations
Adherence to photography and recording policies
Responsible use of personal devices during visits
Compliance with health and safety instructions
We retain the right to deny entry or request departure from guests who do not comply with conduct guidelines or who compromise the safety or experience of others.
5. Third-Party Services and Links
Our website or physical experience may contain links or integrations with third-party services (e.g., Google Maps, embedded videos, social media feeds). These third-party tools operate under their own terms and privacy policies. Vincent View is not responsible for content, availability, or security on external platforms.
Before using such services, we recommend reviewing their individual policies.
6. Liability and Disclaimer
Vincent View strives to maintain accurate, up-to-date information across its channels. However, we make no guarantees regarding:
Continuous availability or error-free operation of the website
Absolute accuracy of content or event information
Suitability of content for specific individual expectations or needs
To the extent permitted by law, we disclaim any liability for direct or indirect damages arising from use of the website, technical issues, or misunderstandings based on presented content.
In no case shall our liability exceed the total amount paid (if any) by the user for accessing a specific service or event.
7. Intellectual Property
All content on the website, including but not limited to logos, artwork, layout, and written material, is protected by intellectual property law. Use of this material for reproduction, modification, distribution, or commercial purposes is not permitted without prior written consent from Vincent View or the respective rights holder.
8. Governing Law and Jurisdiction
These Terms are governed by the laws of the Netherlands. Any disputes arising from or related to the use of our services or website will be subject to the exclusive jurisdiction of the courts of Arnhem, unless otherwise required by mandatory consumer protection regulations.
9. Contact Details
For any questions regarding these Terms or their application, you may contact us using the information below:
📍 Vincent View
Steenstraat 46, 6828 CL Arnhem, Netherlands
📞 +31 6 4345 0835
📧 [email protected]
10. Changes to These Terms
Vincent View reserves the right to amend these Terms to reflect legal updates, operational changes, or service improvements. Updated versions will be posted on this page with a revision date. Continued use of the website implies acceptance of the revised Terms.